Prepare the order number and the email to which you received the order confirmation. Then simply proceed step by step. You can comfortably and without worry return or complain about the goods. You can find how to proceed here
Exchange for another size or return within the legal period of 14 days - RETURN THE GOODS
Řeporyjské náměstí 9/13
155 00, Praha
PPL, GLS, DHL, DPD and others:
Ke Zbuzanům 30
155 00 Praha 5
Phone: 774 789 054
!!! Do not return shipments to the company headquarters, always generate a label in the online form. Send to the address given in the form !!!
KEEP IN MIND
If you withdraw from the purchase contract, you must send the purchased goods within 14 days from the date of withdrawal, at your expense. If the period of 14 days has passed, we will not return the goods.
If you want to return part of the order, we will recalculate the remaining (non-returned) part of the order and you may lose the right to the quantity discount that you may have applied during the purchase. We will inform you.
If you return the goods within the legal period of 14 days without giving reasons and you bought the goods with free shipping, we will charge you for the shipping.
The goods must be securely packed (as you received them), in the original packaging, undamaged, unwashed and odorless. Otherwise, your package will be returned.
If you have any problems, please call: 774 789 054